Quality Management System
According to the Ministry of Health Service Quality Standards, the Committee Establishment Team Handbook outlines the roles, operations, and meeting frequencies of each committee. Based on committee member lists, the Quality Management Director sends meeting announcements to all committee members via email. Meetings aim to measure, analyze, improve service quality standards, and conduct continuous improvement efforts for corrective/preventive actions.
Corporate Services
Quality Management
Document Management
Risk Management
Incident Reporting System
Emergency and Disaster Management
Education Management
Social Responsibility
Patient And Employee-Focused Services
Patient Experience
Access to Services
End-of-Life Services
Healthy Work Environment
Health Services
Patient Care
Medication Management
Infection Prevention
Sterilization Services
Transfusion Services
Radiation Safety
Emergency Services
Operating Room
Intensive Care Unit
Neonatal Intensive Care Unit
Maternity Services
Biochemistry Laboratory
Endoscopy
Support Services
Facility Management
Hospitality Services
Information Management System
Material and Device Management
Medical Record and Archive Services
Waste Management
External Resource Utilization
Indicator Management
Monitoring Indicators
Departmental Indicators
Clinical Indicators
Our Committees
With the participation of departmental quality officers, the following committees meet periodically throughout the year:
Quality Council (Management Review)
Committees
Patient Safety Committee
Education Committee
Facility Safety Committee
Infection Control Committee
Transfusion Committee
Radiation Safety Committee
Medication Management Committee
Patient Rights and Satisfaction Committee
Assessment and Care Committee
Boards
Medical and Ethics Board
Occupational Health and Safety Board
Disciplinary Board
Hospital Executive Board
Academic Board
Organ and Tissue Transplantation Coordination Board
Brain Death Board
Responsible Teams
Rational Drug Team
Palliative Care Team
Medical Device and Equipment Team
Building Tour Team
Emergency and Disaster Management Team
Nutrition Support Team (NST)
Laboratory Team
Clinical Quality Improvement Team
Medical Record and Documentation Team
Baby-Friendly Hospital Team
Incident Reporting System
In our hospital, reporting incidents that could threaten the safety of patients and employees, or incidents that were about to occur but did not, is ensured. Online notifications are made using the Incident Reporting Form or SKS documents. Notifications are evaluated by the Quality Unit, and improvement efforts are planned.
Physical Area Inspections
Regular building tours are conducted at our hospital to ensure continuous, safe, and easily accessible physical conditions for patients, their families, and staff. Within the framework of the Annual Facility Maintenance Plan and the Quality Management Annual Work Plan, periodic tours are conducted with the Building Tour Team. Corrective/preventive actions are initiated for identified discrepancies, and improvement efforts involving senior management are carried out.
Visitors And Attendants
Visitor rules for patients:
Visiting hours: Every day from 09:00 to 22:00.
Up to 2 visitors at a time.
Visits should be brief, quiet, and children under 10 should not be brought.
No outside food or drinks should be brought.
Due to infection risks, patient beds should not be used.
Attention to hand hygiene before and after visits.
Attendant rules and details for special circumstances are specified by hospital management.